If your device is not listed in the application settings, your app may not support the webcam you are trying to use.

If you have multiple video capture devices connected to your computer, the application you are trying to use may be attempting to select the wrong one.įix this by going to the settings screen of your application and looking for an option to select your preferred device. You should also try plugging in another USB device or a flash drive to verify the port is working correctly.īe aware that some newer laptops are including built-in covers for the webcam, so make sure there is not one covering the camera. Try plugging the webcam into another port. It’s also possible that there is a problem with the USB port itself. Simply unplug the cord and plug it back in again, making sure it’s securely attached. Even the most experienced among us will sometimes make this mistake. If you have an external camera and none of your apps can use the webcam, it’s always worth a shot to make sure that any physical connections are secure. As the system starts, Windows will attempt to reinstall the webcam/camera automatically. Open “Cameras, Imaging devices” or “Sound, video, and game controllers.”.Type “Device Manager” into the search box and click on the result to open it.Often, the website will offer other device-specific troubleshooting advice. Even if your driver installed initially, it’s possible that there is an updated version that will solve your problem.

If your webcam is not working, you may need to visit the manufacturer’s website and download the driver installation package from them. Most of the time Windows will install the necessary drivers when it installs the hardware, but occasionally this will not work correctly. This can mean whitelisting your webcam and any apps/sites that need access to it. If your antivirus program is blocking your webcam, in most cases all you have to do is allow access in your antivirus. Check the settings in your software and contact the manufacturer for more information. It doesn’t want to allow the camera to turn on to avoid unauthorized access.

Antivirus software, which is designed to protect your privacy, can sometimes affect the ability of your webcam to work.

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